Privacy policy

Privacy Policy

Last Updated: May 22, 2026

Safehub Lifecare ("we", "our", "us", or "Safehub Lifecare") operates this website and online store, including all associated information, products, tools, services, and content (collectively referred to as the "Services") to provide customers with a seamless shopping experience.

Our store is powered by Shopify, which enables us to provide secure e-commerce functionality and related services.

This Privacy Policy explains how we collect, use, store, process, and disclose your personal information when you visit our website, purchase products, interact with our Services, or communicate with us.

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.


1. Personal Information We Collect

We may collect the following categories of information:

Contact Information

  • Full name
  • Email address
  • Phone number
  • Billing address
  • Shipping address

Payment Information

  • Payment method details
  • Transaction information
  • Billing information

Note: Payment card information is processed securely through trusted payment gateways. Safehub Lifecare does not store complete card details.

Account Information

If you create an account, we may collect:

  • Username
  • Password
  • Preferences and account settings

Purchase & Transaction Information

Information related to:

  • Products viewed
  • Cart activity
  • Wishlist activity
  • Orders placed
  • Returns, exchanges, or cancellations
  • Purchase history

Device & Technical Information

We may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Network information
  • Cookies and tracking technologies
  • Website usage behavior

Communication Information

Information you provide when contacting customer support, emailing us, or submitting feedback.


2. Sources of Information

We collect information:

Directly From You

When you:

  • Place an order
  • Register an account
  • Subscribe to updates
  • Contact support
  • Submit forms

Automatically

Through:

  • Cookies
  • Website analytics tools
  • Browser technologies
  • Device interactions

Through Third-Party Partners

Including:

  • Shopify
  • Payment gateways
  • Logistics providers
  • Analytics services
  • Marketing platforms

3. How We Use Your Information

We use collected information to:

Provide Services

  • Process orders
  • Deliver products
  • Manage accounts
  • Process returns and refunds
  • Provide customer support
  • Improve shopping experience

Marketing & Promotions

We may use information to:

  • Send promotional emails
  • Share offers and discounts
  • Display relevant advertisements
  • Improve advertising performance

You can unsubscribe from marketing communications anytime.

Fraud Prevention & Security

We use information to:

  • Detect fraudulent transactions
  • Prevent misuse of Services
  • Secure accounts and payments
  • Protect customers and Safehub Lifecare

Legal Compliance

Information may be used to:

  • Comply with applicable laws
  • Respond to legal requests
  • Resolve disputes
  • Enforce policies and agreements

4. Sharing & Disclosure of Information

We do not sell personal information.

However, we may share information with:

Service Providers

Including:

  • Shopify
  • Payment processors
  • Shipping partners
  • Customer support tools
  • Analytics providers
  • Cloud hosting providers

Business & Marketing Partners

To help improve advertising performance and customer experience.

Legal Authorities

Where disclosure is required by law or to protect rights, safety, or prevent fraud.

Business Transfers

In case of merger, acquisition, restructuring, or sale of business assets.


5. Shopify Relationship

Our store is hosted on Shopify.

Shopify may process personal information to:

  • Enable store functionality
  • Improve customer experience
  • Process transactions
  • Provide analytics and performance insights

Information shared with Shopify may be processed in countries outside your country of residence.

To learn more, visit Shopify's Privacy Policy:

https://privacy.shopify.com


6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Improve website functionality
  • Remember preferences
  • Analyze traffic
  • Improve advertising performance
  • Enhance customer experience

You can disable cookies through browser settings, although some features may not function properly.


7. Third-Party Links

Our website may contain links to third-party websites.

Safehub Lifecare is not responsible for privacy practices, security policies, or content of third-party platforms.

Users are encouraged to review third-party privacy policies independently.


8. Children's Privacy

Our Services are not intended for children below the legal age applicable in their jurisdiction.

We do not knowingly collect personal information from minors.

Parents or guardians may contact us if they believe a child has provided personal information.


9. Data Security & Retention

We implement commercially reasonable safeguards to protect personal information.

However, no system can guarantee 100% security.

We retain information only for as long as necessary to:

  • Provide Services
  • Meet legal obligations
  • Resolve disputes
  • Enforce agreements

10. Your Rights

Depending on applicable laws, users may have rights to:

  • Access personal information
  • Correct inaccurate information
  • Delete information
  • Request portability of information
  • Withdraw consent for marketing communications

To exercise any rights, contact us using details below.


11. International Data Transfers

Your information may be stored or processed outside your country of residence where service providers operate.

Where legally required, we implement appropriate safeguards for international data transfers.


12. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Updated versions will be published on this page with a revised "Last Updated" date.

Continued use of our Services after updates constitutes acceptance of revised terms.


13. Contact Us

For questions, concerns, or privacy-related requests:

Safehub Lifecare

📧 Email: safehublifecare@gmail.com

📞 Customer Support: +91 9111110009